Having trouble with KPlayer Lite? We're here to help.

Contact
Email us at: [email protected]

Frequently Asked Questions

Q: The app won't play my file. What formats are supported?
Video: MKV, MP4, AVI, MOV, TS, M4V
Audio: MP3, FLAC, M4A, M4B
Ebook: EPUB
Streams: HTTP, HTTPS, RTMP, RTSP, HLS, SRT and more

Q: How do I open a file?
Paste a direct URL or tap the folder icon to open a local file from your device.

Q: How do I stream online content?
Paste any direct stream URL (HTTP, RTMP, HLS, etc.) into the input field and tap Go.

Q: The video is buffering or slow.
This may be due to your internet connection or the source server speed. Try a wired connection or contact your content provider.

Q: I found a bug or have a suggestion.
Please email us at [email protected] — we read every message.